Julie S. Lin

93 Windward Way

Richmond, CA

94804-7498

(510) 236-6632 or (510) 326-2651

jsl@cryptic.com

Technical Profile:

Operations Lead/Director/Manager/senior Unix system administrator with an extensive background. Experienced with Solaris, Irix, FreeBSD, and Linux. Skilled in shell, perl and HTML scripting; familiar with network services such

as DNS, NFS, NIS(+), and HTTP. Compiled, installed, and configured system functions such as SendMail, Oracle, and Apache. Installed and administered, Veritas Volume Manager, Arkeia, F5 Big IP, NetApp and TotalNet Advanced Server package. Strong background in technical support, Sun hardware, CISCO routers/switches, and NT administration. Excellent communication and organizational skills.

Education:

BA in Psychology, University of California at Berkeley, May 1997

MBA, University of Phoenix, June 2003

Experience:

Open Enterprises

IT Manager (9/2004 – 6/2005)

Responsible for IT staff and infrastructure of high volume online retail store, call center, and 3 brick and

Mortar stores. IT in-house data center consisted of apache/linux, front end and Ecometry backend.

Supervised staff of 2 in challenging co-op business environment. Highlights included building up on technology, CISP

Compliance security audit, and network redesign. Built systems from a start-up environment to increase annual revenue by 30% without increasing costs, improving site uptime by 20% as well as significant reduction in operational overhead in terms of salary and expenditure to support 60% of company revenue stream

Covad.COM/GoBeam (contract)

System Administrator (6/2004 –7/2004)

Solaris 8, Redhat 6.2, Oracle 9i/8i

ScottHyver.COM

IT Contractor/Project Manager (4/2003 – 6/2004)

Specified and designed computer network for second office. Work included managing software programmers, implementing Active Directory over Linksys VPN in Windows 2000/2000 server environment, purchase and installation of New desktops, Linksys firewall installation and configuration, email server and account configuration, ongoing remote user and network support, and Veritas (stomp) backup configuration and maintenance.

Arzoo

Customer Quality Assurance Manager (3/2001 - 4/2001)

Evaluated bids and hired contractors on retainer for specific customer project requests and approved work before payment. Dealt with all customer service issues and assisted with technical aspects of the project request as appropriate

or needed. Developed plans for synchronizing contractor work with remote customers across time zones and ranked/rated contractors on their work for re-hiring purposes.

SpringStreet/HomeStore

Acting Director of WebSite Operations/Lead (7/2000 - 2/2001)

Promoted to lead/director. Major projects include 2001 AOP budgeting, hiring, and integration of SpringStreet colocation facility to accommodate other subsidiary sites/projects such as HomeFair.com and major site redesign. Daily

tasks include managing and leading Webops team consisting of system administrators, network engineers, and contractors, resource allocation and capacity planning, developing and implementing more mature operational

standards, and interaction with all levels of upper management to direct operational growth.

SpringStreet/HomeStore

Senior System Administrator (12/99 - 7/2000)

Planned, organized, and maintained all aspects of website operations within the website operations team. Special tasks include working closely with developers to migrate from NetDynamics to Dynamo on both secure Apache (OpenSSL + verisign) and Netscape Enterprise Servers under Solaris 2.6 and 2.7, Veritas Volume Manager installation and implementation for additional logging as compared to Sun DiskSuite, installing Dynamo on OS 8, implementing Interwoven for website development, proposing and implementing plan to triple web site traffic capacity, and maintaining the routers in the San Francisco and Scottsdale AZ offices. Daily tasks include releases to staging/production, server hardware upgrades and maintenance, documenting webop policy and procedures, statistics,

metrics, and log monitoring with Cricket and Mon, security maintenance and pager duty.

Maas Intek (contract)

Senior System Administrator (10/99 - 12/99)

Planned and implemented network architecture and expansion for new web site launch (included mail, web services, and firewall security) Other tasks: designed corporate backup strategy, organized corporate owned domain names,

designed corporate trouble ticket system, and organized cross-platform environment of OSX, imacs, and Solaris machines.

Knox Software

Technical Support Lead (7/99 - 10/99)

As single tech support person, provided support for Arkeia 4.0 and 4.2 for US and European customers. Did extensive training with developers in US and in France. Established framework for support department and wrote support

documentation.

Pacific Bell Internet Services/SBC (contract)

System Administrator (4/99 - 7/99)

Provided system hardware and OS support for all PBI/SBC. Duties include installation and configuration of hardware (E3500, E450, E250, routers, and (ultra)sparc workstations), jumpstarting machines, troubleshooting hardware issues, coordinating with engineering and network operations for routine hardware maintenance and upgrades, assist in maintaining backups on ADIC jukeboxes, and server/desktop administration. Special projects include: y2k

compliance check on all desktops, hardware inventory, learning Veritas file systems, terminal server inventory, and assisting with project planning.

Socialnet Inc

System Administrator (11/98 - 4/99)

Provided systems and application support for internal test and development environments. Duties include supporting Solaris 2.6 & 7 servers running our corporate web site, and other production machines, deployment of the new web

site running Oracle 8, Java Web Server 1.1.2, Netscape Enterprise Server, and custom software using rdist scripts. Special projects include: total responsibility for company while other administrator was on vacation, getting

DSL connectivity for all engineers, setting up 3rd party software (Netmosphere), assisted with LDAP server install, and installing new routers and hubs for office network. Other duties include: adding new users in NIS+ environment, adding printers to network, maintaining TAS (total net advanced server), maintaining DNS and firewall (FireWall 1), installation of Big IP boxes, rotations and maintenance of backups, file restores, and implementing office policy.

IBM Global Services (contract)

System Administrator (8/98-10/98)

Provided systems and application support for research and development on Solaris 2.5.1 - 2.6, and Irix 6.2, 6.3, & 6.4 platforms at Chiron Corporation. Upgraded patches on machines, supported molecular drawing applications (macromodel, tripost, and etc), cleaned up file systems using NFS indirect maps, added users (NIS and NIS+ environment), installed TotalNet server package (and other packages like gcc, and rcs upon request), upgraded hardware, answered user questions, supported Unix printing and did file restores for users.

Silicon Graphics (contract)

Technical Service Engineer (2/98 - 7/98)

Supported customers over phone on entire range of SGI hardware and software. Familiarized self with specifics of IRIX flavor of UNIX through trouble shooting Unix problems on the Unix team. Of special note is experience with fiber channel raids, Irix 6.5, logical volumes and SGI graphical interface tools.

OnlineFocus

System Administration (8/97 - 1/98)

As the initial system administrator, organized and stabilized internal system by configuring DNS, enabling internal web hosting, standardizing client accounts, automated backups with Legato and setting up the mail server. Supported

SunOS/Solaris, NT, Win95, and Macintosh. Other projects include router wiring and configuration of T1, installation and purchase of various software and hardware as needed, maintenance of user accounts and files, monitoring systems

and technical support for all users.

WindRiver Systems (contract)

Technical Service Engineer (5/97 - 7/97)

Contracted to support realtime embedded software such as the Topic search engine, VxWorks, and Tornado. Duties included answering technical support e-mail/phone calls, preliminary research on customer questions and training

other technical support staff members.

Autobahn

Intern (8/96 - 5/97)

Performed System administration for RedHat Linux: adding users, technical support, basic hardware and software maintenance and designing web pages using HTML. Responsible for the design and creation of the Flojos' website, a leading sporting shoes manufacturer.

CSUA - Computer Science Undergraduate Association

Member (8/95 - present)

This organization provides computing resources and a forum for more advanced users to further their programming and UNIX knowledge. Activities included organizing annual BBQ and presiding over weekly club and general meetings. Held and contributed to technical discussions in an electronic forum. Assisted new users by teaching help sessions. Served as president in 1996.

OCF - Open Computer Facility

Volunteer (11/94 - 8/95)

Provided critical UNIX systems and technical user support for campus based internet access provider for Berkeley students, which was supported only through donations and volunteers. The facility is especially geared for new users and adds approximately 5000 new accounts each yr. As root I created accounts, wrote documentation and monitored system performance. In addition, I answered user questions, held office hours, taught students to use UNIX systems and maintained hardware. I helped create policy as a member of the Board of Directors.

References Available Upon Request